Background
Binder is an ambitious company on a mission to change the way mortgage advisers work. Long days seeing clients at hours to suit them, while making sure they keep on top of their admin, and tick all the compliance boxes, can be highly stressful.
Their solution is a new online CRM portal designed to make every mortgage adviser’s workload easier to manage. Designed by mortgage advisors and developed by a team with significant previous form in this area, it improves workflow efficiency, helps prioritise caseloads, streamlines all client communications, and plays a critical role supporting industry compliance.
Solution
We’ve adopted a two pronged attack to this project. Firstly, a constant social media presence on LinkedIn that explores the numerous pain points facing mortgage advisers, with a narrative that sells the features and benefits of Binder as a genuine game-changing solution.
But this is only part of the story. In order to gain real cut through with a potentially sceptical audience that is more familiar with generic CRM platforms, we’ve positioned Binder as thought leaders and game changers with a series of authoritative blogs on their website.
Issues such as compliance, Fact Finding, and the complexities caused by a volatile mortgage market are all explored with ghost-written articles on behalf of their team - and also shared on social media.
Impact
Critically, Binder is sold as a professional solution that can help mortgage advisers save valuable time - which means time away from the laptop and more time with friends and family.
9 months into the campaign Binder is getting noticed, brand awareness is increasing and they are now in a position where they are gaining the attention of the larger mortgage adviser networks who, strategically, are the big fish they need to land.
